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CREA (I) CODE OF CONDUCT

Introduction

The Code of Conduct is a principle that binds all CREA (I) Bengaluru members. It is the most important founding stone of the association. This document lists the guidelines and a mandatory set of laws the all members have to implement and abide by.

The aim of this Code of Conduct for the members is to maintain the honor and dignity of the fellow members in general and also the Developers, Promoters and Builders to secure the spirit of friendly co-operation between us, the Developers, Promoters and their customers in promotion of highest standards to establish transparency, and fair dealing between all; and to establish a spirit of brotherhood within the Associations and ensure they discharge their responsibilities tot eh community in general.

1. STANDARDS OF PROFESSIONAL CONDUCT

2. DUTY TO REPORT MISCONDUCT OR UNSATISFACTORY CONDUCT

3. DUTIES AND OBLIGATIONS OF AGENTS

4. SUPERVISION AND MANAGEMENT OF SALESPERSONS

5. CLIENT AND CUSTOMER CARE

6. AGENCY AGREEMENTS AND CONTRACTUAL DOCUMENTS

7. CONFLICTS OF INTEREST

8. CONFIDENTIALITY.

9. CLIENT AND CUSTOMER CARE FOR SELLERS' AGENTS

10. AGENCY AGREEMENTS.

11. DISCLOSURE OF DEFECTS.

12. ADVERTISING AND MARKETING.

13. CONTRACTUAL DOCUMENTATION AND RECORD KEEPING.

14. INFORMATION ABOUT COMPLAINTS

15. BROKERAGE